What happens if there are internet or power interruptions?
Business continuity matters to us. Our professionals have access to backup connectivity where available, and our account management team monitors attendance a…
What happens if there are internet or power interruptions?
Business continuity matters to us. Our professionals have access to backup connectivity where available, and our account management team monitors attendance and productivity closely.
If an interruption happens:
- Your professional lets you and their account manager know as soon as they can.
- We tell you promptly what the impact is likely to be.
- Work resumes as soon as the connection or power is back, with anything time sensitive done first.
For longer absences such as leave, a back up VA can be named for your account, so someone who already knows your work can step in.
If continuity is critical for the role, for example intake or rostering, tell us on the discovery call and we will plan cover from the start.