Who manages my dedicated professional?
You do. You allocate the work, set priorities and manage the day-to-day tasks. Isla manages everything else. Who does what: - You: assign tasks, set prioritie…
Who manages my dedicated professional?
You do. You allocate the work, set priorities and manage the day-to-day tasks. Isla manages everything else.
Who does what:
- You: assign tasks, set priorities, give feedback and approve hours
- Isla: recruitment, onboarding, HR support, payroll administration, performance management, equipment, IT support and employee engagement
- Your account manager: your point of contact for the placement, from questions about hours to concerns about performance
Most clients find a simple rhythm works best: a short daily check-in, a clear list of priorities for the week, and the end of day report your professional sends through your Client Portal.
If something is not working, raise it with your account manager rather than carrying it yourself. That is what they are there for.