Is my security deposit refundable?
Yes. Your one-month security deposit is fully refundable once your account has been finalised and all outstanding invoices have been settled, in accordance wi…
Is my security deposit refundable?
Yes. Your one-month security deposit is fully refundable once your account has been finalised and all outstanding invoices have been settled, in accordance with your service agreement.
How it works:
- Our Accounts team sends the deposit invoice during onboarding, with the amount and the payment instructions.
- The rest of onboarding, including your Client Welcome Packet, follows once the deposit is confirmed.
- When an engagement ends, after the 30 days' notice, the final invoices are settled and the deposit is returned.
If you have a question about the amount or the timing, our Accounts team or your account manager can walk you through it before you pay.