Will my assistant work Australian business hours?

Question

Accepted Answer

Yes. Your professional works the hours agreed with you, aligned to your Australian business day, so they are online when your team is.

The Philippines is two to three hours behind the Australian east coast, depending on daylight saving, which makes a shared working day straightforward. Your schedule is confirmed in the onboarding form and can be adjusted later if your needs change.

What that means day to day:

- Your professional is available for questions and calls while your team is working
- Work handed over in the morning can be finished the same day
- An end of day report in your Client Portal shows what was done, anything in the way and what is next

If you need cover outside standard hours, for example early starts or rostered shifts across a wider window, tell us on the discovery call and we will plan for it.