NDIS Virtual Assistants | Rostering, Claims and Audit Prep
Dedicated offshore admin for NDIS providers: intake, rostering, claims, compliance records and HR admin. From AUD $14 to $18 an hour, account manager included.
What is an NDIS virtual assistant?
An NDIS virtual assistant is a dedicated remote professional who handles the administration behind NDIS services: participant intake and onboarding paperwork, rostering, claims and invoicing, compliance records and audit preparation, and HR administration. With Isla, they work exclusively for your organisation inside your own systems, while Isla manages their recruitment, payroll and performance.
What does an NDIS virtual assistant cost?
From AUD $14 to $18 an hour, depending on the role and experience required. Recruitment, onboarding, payroll administration, account management and IT support are included in that rate.
Can an offshore assistant work inside our NDIS systems?
Yes. They work in the rostering, CRM, claims and document systems you already use, with logins you create for them. You decide what they can see, and you can remove access at any time.
How is participant information kept private?
Every Isla professional signs a confidentiality agreement, a non-disclosure agreement and a data privacy agreement before they start. They work on secure equipment in a monitored environment, inside the systems you already use, with access you grant and can remove at any time.
How quickly can we start?
You receive a shortlist of qualified candidates, usually within 3 to 5 business days, and choose who joins your team. Onboarding can then be completed in as little as 3 business days, depending on your systems and access.
Will they work our hours?
Yes. Your professional works the hours agreed with you, aligned to your Australian business day, so they are online when your team is.