What if the person isn't the right fit?
Finding the right long-term fit matters. If your professional is not the right match, we work with you to understand why and source a replacement at no additi…
What if the person isn't the right fit?
Finding the right long-term fit matters. If your professional is not the right match, we work with you to understand why and source a replacement at no additional recruitment cost.
How it works:
- Tell your account manager what is not working. Specific feedback helps us get the next match right.
- We review the role with you, in case the job has changed since it was first written.
- We source and shortlist new candidates, and you choose again.
- We manage the handover so the disruption to your work stays small.
Problems usually surface early, which is why every placement has structured check-ins at two weeks, one month, three months, six months and a year. You do not need to wait for one, though. You can raise a concern with your account manager at any time.
Replacements are handled in accordance with your service agreement.