Outsourced Reception Services | Virtual Receptionist | Isla
Outsource your reception to a dedicated virtual receptionist who answers calls, books appointments and handles enquiries in your hours. From AUD $12/hr.
What is outsourced reception?
Outsourced reception means a dedicated remote receptionist answers your calls, responds to enquiries, books and confirms appointments, takes messages and keeps your inbox moving, working your Australian business hours inside your own phone, booking and email systems. With Isla they work for your business alone, and Isla handles their recruitment, payroll and day-to-day management.
How much does an outsourced receptionist cost?
From AUD $12 to $18 an hour, depending on the role and experience required. Recruitment, onboarding, payroll administration and an account manager are included in that rate, with no recruitment fee.
Will they answer calls in our business name?
Yes. Your receptionist answers as part of your team, uses your greeting and scripts, and follows the way you want enquiries, bookings and messages handled.
Is it a shared answering service?
No. An answering service splits one person across many businesses. An Isla receptionist is dedicated to yours, learns your clients and services, and works in your systems every day.
Will they work our hours?
Yes. Your receptionist works the hours agreed with you, aligned to your Australian business day, full time or part time.